Contact Venmo Customer Service
Venmo Phone Numbers and Emails
Toll-Free Number:
-
(855) 812-4430
Customer Service:
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(855) 204-4090Venmo Mastercard Cardholders
Venmo Emails:
How to Contact Venmo Customer Service?
Most Popular Number:
| Total calls: 42 937 | Issues resolved: 992 | Last call: Jan 14, 2025 |
Venmo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Venmo Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Venmo is 8558124430. 72% of consumers used this number to address their issues and concerns. Meanwhile, 69% of users reported contacting a real person successfully by dialing the phone number 8552044090.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Venmo may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Venmo Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Venmo is 8558124430. 72% of consumers used this number to address their issues and concerns. Meanwhile, 69% of users reported contacting a real person successfully by dialing the phone number 8552044090.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Venmo may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Venmo mainly because of account, request for information, payments and charges.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Venmo is businesssupport@venmo.com. 40% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Venmo Website:
Venmo Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 11:59pm (CT)
Saturday - Sunday: 8:00am - 10:00pm (CT)
Mailing Addresses:
P.O. Box 45950
Omaha, NE 68145-0950
United States
Attn: PayPal Acceptable Use Policy
2211 North First Street,
San Jose, CA 95131
United States
Venmo Customer Service Reviews
I never could get a live talking person to answer and help resolve the problem. I still haven't got it resolved and I'm about had all I can take of this service they just aren't sure when they could be what they can be Awful service
Overall experience Venmo sucks I would never answers the phone you can never use your card you cant take money out half the time
Give us a phone number to call when we're locked out of our account like I am now. Some guy scammed me & another guy says he can recover my Venmo but it will cost me $45 & I only have $50 in my account.
How Good is Venmo's Customer Service?
No me gusta no sirve
I'm still waiting for a response to my issue.Meanwhile some stranger is blowing my hard earned money!!!
I did get a email from someone at. Venmo. They said that there is 2 PAYPAL accounts with a balance and that is why they are freezing my account. This is venmo freezing my account because of money owed to a different company. Venmo is late of bank Corp... eBay purchase PayPal which purchases venmo is 2013. Different corporations with different license numbers , tax ids,. Management , different everything. There are many companies under the Black Rock, bankcorp, Pathward, eBay , chime, H&R block, Rush cards , NetSpend, CURRENT, all different companies.
So they are saying because a email that is. It mine, has a PayPal account with a debt that they decided to freeze a account I have had with venmo , then a business account with venmo, who approved me for card processing merchant account for my business. I have a PayPal under the same name and business name. No issues. Then I sell stuff on ebay, I pay shipping out of pocket , I pay the 30% of my take, and sales tax and gas and time shipping it. So i wait 2 weeks to get my money from them. Then it gets transfered to my venmo account. I chose venmo since it was affiliated with Paypal and eBay to limit any issues. I verify all info they need and have been using PayPal and venmo and eBay. Now they want to freeze my account when my pay from eBay deposits. The same exact moment. No explanation. They said they needed my ID. So I sent it. Then they sand me this email saying this.
They are usless
Very professional and helped with taking care of my issues.
El servicio es muy bueno y me gusta la aplicación de Venmo
Summary of Venmo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Venmo?
Account Question:
- “Account locked”
- “Locked account”
- “Can't unlock my card”
Payments and Charges Question:
- “Over charge my bank card”
- “Billing”
- “Fraud”
Request for Information Question:
- “Need help with account and taking money out of bitcoin and putting back in my account”
- “I need to speak with someone. Im having problems removing an inactive card”
- “To speak with the representative”
Cards Question:
- “I have money on my Venmo card and when I try to use it keeps saying decline”
- “Lost card”
- “Declined card”
Product/ Service Question:
- “The phone number I own is not working for my account”
- “Access to money”
- “Setting up a new venmo”
Return/ Replace Question:
- “I’m having trouble changing my debit card it won’t”
- “I need a replacement card”
- “Change address”
Activation/ Cancellation Question:
- “Activate card”
- “Cancel payment”
- “Cancel a payment”
Shipping and Delivery Question:
- “Money not received”
- “Haven't received payment”
- “Where is my deposit”
Refund Question:
- “To see if someone got refunded their money”
- “Refund”
- “I need my money back for some disputes”
Staff Question:
- “Customer service support for unauthorized charges”
- “Abominable customer service”
- “Customer service question”
Website/ Application Question:
- “I can’t get into my Venmo app I can’t take money out of my Venmo card”
- I was robbed of $1,110 via website and payment through Venmo. OfficialRocket Gummies.com & Good Roses Logistics.comBoth Scammers
- “Unable to cash app funds”
Employment Question:
- “Cannot get my answers for my business with chat Trying to prepare 1099 for coaches i paid via venmo 8 or then for year. My statement say Errir something went wrin try again every month”
- “Orientation”
- “My paycheck is not on my card”
Other Question:
- “Can’t transfer money that was sent to me”
- “Transfer”
- “I need to have my statement history emailed to me. I have spent the last 2 hours online. Unable to resolve”
Compare Venmo Customer Service To
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