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I got scammed through the Venmo app. Someone that was impersonating my good friend sent me a request and seemed desperate for help and had intentions of paying me back and without thinking twice I sent the money.

I come to find out this was not my friend but someone who had hacked into her account.

So I contact my bank first, nothing they can do. They tell me the only people that can correct this is Venmo. Venmo has not helped me at all. We have emailed back and forth 3 times and all they can tell me is there is nothing they can do about my money.

This happened to another person I know, she said Venmo did refund her money.

So I know it is something in their power to do, they just dont want to. Im very irritated.

User's recommendation: Don’t expect Venmo to help you if you get scammed because they won’t.

Product or Service Mentioned: Venmo Money Transfer.

Monetary Loss: $200.

Preferred solution: Full refund.

Venmo Pros: Convenient, Simple.

Venmo Cons: No customer service, Refuse to give a solution.

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