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Ticket Number -2221**** I have written to Venmo Customer Support many times as me and my babysitter who is the recipient have had an issue with payment . There has been absolutely no help .
Money is missing ! I need to speak to someone ASAP .
My account is @Debbie-Shore-2 and the recipient is @Maria-Mireya.
She has written in several times saying she gives permission to return the $246 payment taken out of Debbie Shores account . No response ! @Maria-Mireya is an old account and it is not accepting money - the balance is 0 ( Even though $246 was pulled out of @Debbie-Shore-2 account it never deposited into @ Maria-Mireya account so where is that money ?
We want it returned to Debbie Shores account right away .
We keep writing and writing to Venmo Support and they keep saying for Mireya to contact them but she already has several times with no response ! Please help !
Ref : ticket - 2221****
Product or Service Mentioned: Venmo Money Transfer.
Monetary Loss: $246.
Preferred solution: Full refund.