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Unfortunately, somehow I managed to have two accounts without knowing there was one already created. Listed above.
My boss sent my rent money to me via Venmo last month and I could access the funds because of the two accounts it locked me out of both accounts.
I have spoke with multiple people via online chat and cannot gain and success.
I have uploaded personal information and documents multiple times and keep getting the same message over and over.
Now I have to pay rent again and still no access to my account.
Someone needs to call me And get this resolved right away or I am going to file a lawsuit because this is horrible service and I almost got evicted last month, could not provide a Thanksgiving dinner for my family and now face eviction for the 2nd month.
Please help me before I take this to social media and have my attorney contact y'all because I am scared. I have children and cannot be evicted. I have taken loans and now owe more money because of this situation!
I don't understand why it would accept my social security number creating a second account if it's a policy that you are not allowed! Call me or unlock my accounts so I can transfer my funds to an account or to another venmo user
User's recommendation: Boycott Venmo.
Product or Service Mentioned: Venmo Account.
Monetary Loss: $3000.
Preferred solution: Full refund.
Venmo Cons: All, Fraud, Are they a scam, Refuse to give a solution, No customer service assistance.