Skip to content
Write review For Business
  • Login

Ask Community about Venmo

Advertisements
0 symbols (min 5)
Submit answer
Elizabeth H Zpz
Verified Reviewer

Can I send a picture of my driving record to get into my account to activate my card until my id com...

Top question

Can I send a picture of my driving record to get into my account to activate my card until my id comes n the mail

See more
0
1 comment
Mary M Nbb

I recommend to contact on 667-284-**** customer support, they helped me a lot leaves much to be desired. My experiences with Venmo's customer support have been overwhelming.

0
View
Comment
Cancel
Trent M Szu
Verified Reviewer

How do I order a new replacement card

How do I order a new replacement card. I need to please Order a replacement Venmo card. A 100 symbols is hard lol

See more
0
1 comment
Mary M Nbb

Venmo offers a convenient and user-friendly platform for money transfers, I had an issue with and I contacted 667-284-**** customer support, they helped me a lot leaves much to be desired. My experiences with Venmo's customer support have been overwhelming.

0
View
Comment
Cancel
Zandria Byh

I think I may have been scammed and out a deposit down

I think I may have been scammed and out a deposit down. How can I stop payment.

Please let me know. Shari-klassen

See more
0
1 comment
Mary M Nbb

I recommend to contact on 667-284-**** customer support, they helped me a lot leaves much to be desired. My experiences with Venmo's customer support have been overwhelming.

0
View
Comment
Cancel
Charles S Hbg
Verified Reviewer

How long will it take for someone to contact me to help me get back into my account

How long will it take for someone to contact me to help me get back into my account? All I need is to replace my old number with my new number! Thanks and have a blessed day!

See more
0
1 comment
Mary M Nbb

I recommend to contact on 667-284-**** customer support, they helped me a lot leaves much to be desired. My experiences with Venmo's customer support have been overwhelming.

0
View
Comment
Cancel
Irlanda Rcr

My brother has an account with venmo

My brother has an account with venmo...unfortunately he has passed away...what are the appropriate steps to retrieve his accout?

See more
0
1 comment
Mary M Nbb

I recommend to contact on 667-284-**** customer support, they helped me a lot leaves much to be desired. My experiences with Venmo's customer support have been overwhelming.

0
View
Comment
Cancel
David Ulv
Verified Reviewer

How to send money on a vemno and how to check balance on card and how to get into my account thank y...

How to send money on a vemno and how to check balance on card and how to get into my account thank you very much customer service

See more
0
1 comment
Mary M Nbb

I recommend to contact on 667-284-**** customer support, they helped me a lot leaves much to be desired. My experiences with Venmo's customer support have been overwhelming.

0
View
Comment
Cancel
Charlotte J Nut

How to reset password and pin

Changed phones and lost info as well as changed emails

See more
0
1 comment
Harry Rollins

Financial Expert

According to the Venmo help section, you should be able to change the password from the Profile section of your Settings on venmo.com. You can also change the password following these steps:
  • go to venmo.com/account/password-reset;
  • enter the email address or phone number associated with your Venmo account;
  • in your email inbox, tap or click the link that was emailed to you;
  • create a new password and log in.

You should be able to update your PIN in your account settings:
iPhone:
  • Settings - Touch ID & PIN;

Android:
  • Settings --> Security --> PIN Code & Fingerprint.

0
View
Comment
Cancel
Amanda m Pxi
Verified Reviewer

Has anyone used venmo to have there payroll checks deposited to?

Looking for details on how long it took and was it early?

See more
0
1 comment
Harry Rollins

Financial Expert

According to the Venmo FAQ page, you have the ability to add funds to your Venmo account using direct deposit if you have completed the required identity verification and if you are otherwise eligible for direct deposit. To set up a direct deposit you should follow the steps below:
  • In your Venmo app, tap three lines icon, and then click on Settings → Direct Deposit;
  • Tap Show Account Number to get your Venmo account info along with the routing number that appears on the screen;
  • Copy both numbers and use them to fill out your employer’s Direct Deposit form.

The exact arrival time of funds sent using direct deposit can vary by employer. It may take up to two pay cycles for the direct deposit feature to take effect.
Venmo will post funds added through direct deposit to your account as soon as they receive notice from your employer.

0
View
Comment
Cancel
Peri E
Verified Reviewer

How can I get my refund

What exactly happen I feel it's very wrong to hold my money when I've done nothing wrong

See more
0
1 comment
Harry Rollins

Financial Expert


According to Venmo refund policy if you have problems with getting your funds back, you should contact Venmo customer service via email at support@venmo.com. They will work with you to help you come to a solution.

0
View
Comment
Cancel
Steven B Znf

How do I activate my card without logging in cuz I forgot my login info

See more
0
1 comment
Harry Rollins

Financial Expert

According to the Venmo help section, to activate the card you should go to the Venmo app:
  • Settings;
  • Venmo Card.

If you forgot the password, you may reset it. Please follow these steps:
  • Go to venmo.com/password/reset;
  • Enter the email address or phone number associated with your Venmo account;
  • In your email inbox or messages, tap or click the link that was emailed or texted to you;
  • Create a new password (between 8 and 32 characters long) and log in.

To get more information about your Venmo account, please contact the Venmo customer care team by phone at (855) 812-4430 (toll-free number) or via the support form on the PissedConsumer website.

0
View
Comment
Cancel
Nancy T Rrm
Verified Reviewer

Can transactions be private between sender and receiver?

Just a question about privacy

See more
0
1 comment
Harry Rollins

Financial Expert

According to the Venmo help section, the company offers the following privacy settings:
  • public (transaction is visible to everyone on the Internet);
  • friends only (transaction is visible to sender, recipient, and their Venmo friends);
  • private (transaction is visible to sender and recipient only).

Please note that payment amounts are always secret. You can set the privacy setting on an individual payment or purchase basis.
To get more information about the privacy of the Venmo transactions, please contact the Venmo customer care team by phone at (855) 812-4430 or via the support form on the PissedConsumer website.

0
View
Comment
Cancel
Johnathan J Fbc
Verified Reviewer

Why do I owe venmo 143.00 and my account is on hold

See more
0
1 comment
Harry Rollins

Financial Expert

According to the 'Frozen Account' article posted at help.venmo.com, the Venmo account can be temporarily frozen due to a failed payment. The fastest way to get your account reinstated is to use a credit or debit card to pay back the amount you owe. You may also use your bank account to make a payment.
Please note that the funds may take 3 to 5 business days to post in your Venmo account. Any payments you receive on your Venmo account will automatically be applied to the amount you owe to Venmo, thereby reducing the amount you owe.
To get more information about your Venmo account, please contact the company customer care team by phone at (855) 812-4430 (toll-free number) or by email at support@venmo.com.

0
View
Comment
Cancel
Rosaura Nyl
Verified Reviewer

My account has a business profile

My account has a business profile. I would like to close my account. How can I close a business profile?

See more
0
0 comments
View
Be the first to comment
Cancel
Christopher J Cgw
Verified Reviewer

Why won't vo let me use or send money a friend sent me 50 haven't been on app for while can u please...

Why won't vo let me use or send money a friend sent me 50 haven't been on app for while can u please help

See more
0
0 comments
View
Be the first to comment
Cancel
Amy M Lvw
Verified Reviewer

When I try to log in on my new phone (same number) I get an Error message OAuth2 Exception: Unable t...

When I try to log in on my new phone (same number) I get an Error message OAuth2 Exception: Unable to complete your request. Please try again later.

My log in works from my computer and my old phone.

I do most all of my transactions from my phone. How do I get Venmo to work on my new phone?

See more
0
0 comments
View
Be the first to comment
Cancel
Shamal Vrd

How do I cancel my account

How do I cancel my account? All of the prompts lead back to the main menu and unable to speak to representative.

See more
0
0 comments
View
Be the first to comment
Cancel
Skai Opq

how do i reactive my account

how do i reactive my account. I need to know and I can not get a live person to ask this is unacceptable

See more
0
0 comments
View
Be the first to comment
Cancel
Even Cts
Verified Reviewer

will the account close after not being used for over 2 years

will the account close after not being used for over 2 years? what is the time frame for when account will be closed due to inactivityl

See more
0
0 comments
View
Be the first to comment
Cancel
Ali M Zly
Verified Reviewer

How do I activate my card without the ap

How do I activate my card without the ap? I've not had access to my old email or phone number and can't get in

See more
0
0 comments
View
Be the first to comment
Cancel
Stephanie Bjx
Verified Reviewer

How can I transfer my money to my bank account from my Venmo account

How can I transfer my money to my bank account from my Venmo account? I've tried to add a debit card to my account and can not seem to be able to do it.

See more
0
0 comments
View
Be the first to comment
Cancel
Load 28 more conversations

Need Advice from Real Consumers?

Ask consumers like you for honest recommendations and tips, or share your own experience to help others.

Ask community

Top Contributors

Scot Ybp
Scot Ybp
17 helpful comments
Andre L Pvo
Andre L Pvo
15 helpful comments
Harry S Rpn
Harry S Rpn
11 helpful comments
Trey P Cpr
Trey P Cpr
10 helpful comments

Community Stats

17.7K
Conversations
20.6K
Comments
93.2K
Members
Venmo
Reviews Contacts Community