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Verified Reviewer
New Reviewer

Resolved: Someone is trying to open an account with my stolen phone number

Update by user Sep 30, 2022

Company fixed the issue and I have been provided with apology.

Original review posted by user Sep 30, 2022
Please contact me if anything changes can get anyone to help me with my problem. People trying to use a stolen phone and get a account with my number
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Resolved
ID
#4034290 Review #4034290 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

My Venmo account is locked and suspended

I was told since may 2022 when I opened it that I needed to verify everything I have several times over and over. I'm still without my money that's on my card 50.00 and I can't get my own money off the card

User's recommendation: Good luck some where else.

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ID
#4056716 Review #4056716 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Did not get product when money sent

Seller requested $18 to send me shoes but I never got the shoes. I requested the tracking number but seller would not provide it and didnt even reply back to me. Its been 2 weeks already.
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ID
#4055419 Review #4055419 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey

*** venmo

Can't sign in accountrfghvcs c b b ddd dj b xsdvh hehe dfghc d cos d hhjjfddfghjnnn h d d f hhbcfrthh
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ID
#4051961 Review #4051961 is a subjective opinion of poster.
Location
Ashburn, Virginia

My money was sent to the wrong person it was her old account

My money was sent to the wrong person it was her old account. The Venmo rep was very very personable and helped me take care of it in a real timely manner
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ID
#4051546 Review #4051546 is a subjective opinion of poster.
Location
Chicago, Illinois

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Verified Reviewer
New Reviewer

I am so irritated I can receive money but I can never send money I need to fix now

I'm so unhappy every time I want to send money asks me to update my bank information. I don't remember my password. I received money all the time. I can't send money
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ID
#4051260 Review #4051260 is a subjective opinion of poster.
New Reviewer

Not receiving my money from you

I transferred money from my Venmo account to my bank account and never received anything. I have an a complaint with my bank because they see nothing is not. This is the second time Ive had to complain about this company please reach back to me as soon as possible.
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ID
#4049368 Review #4049368 is a subjective opinion of poster.
Loss
$247
Preferred solution
Full refund

Password issue never got email or phone call to change my password. I wrote my password down when I opened app but Venmo says it's wrong password.

Won't accept my password. Does send send link to my email to reset password. Does not send text to reset my password. No phone number at all to call anybody!!!

User's recommendation: Avoid this app there's is nobody to talk to at all about ANY issue.

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ID
#4048705 Review #4048705 is a subjective opinion of poster.
Location
Shanghai, Shanghai

Frozen account

I already sent in twice my ID for proof and my account is still frozen. What else is needed? I haven't had my emails answered.
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ID
#4048302 Review #4048302 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer
New Reviewer

Unable to claim funds

My email from years back which is aim email is inactive. The past 4 days I've been trying to change my username so I can login with a code send to my up to date Gmail. Venmos customer support lacks the support to resolve the simplest of problems. And I feel as they stall to make things more difficult. I have unclaimed funds that could very well stay lost.
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ID
#4048214 Review #4048214 is a subjective opinion of poster.
Location
Corpus Christi, Texas

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Verified Reviewer
New Reviewer

My account was hacked over 2 months ago & I still have not received any resolution.

Venmo has done nothing over the last 2+ months to resolve my issue with my Vermont account. It is costing me money
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ID
#4047494 Review #4047494 is a subjective opinion of poster.
Cons
  • Customer service is the worst
Loss
$100
Preferred solution
I want my issue resolved.

Account freeze

My account is still frozen since 3 weeks ago already sent in identification that was required and no response yet.
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ID
#4044754 Review #4044754 is a subjective opinion of poster.
Location
Escobares, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bank account issue

Terrible almost non existent never get an answer like they had no clue what the answer to solve problem could be. placed blame as user error

User's recommendation: Avoid using there platform if you can they will just watch you get access due to accept use policy.

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ID
#4043442 Review #4043442 is a subjective opinion of poster.
Cons
  • Terrible security and customer service is non existent
Loss
$28
Preferred solution
For them to reverse there decesions put my money on by bank and close out my account
New Reviewer

My Venmo account is locked

My venmo is still suspended even after I've sent everything the venmo representative asked for he was the best help ever as well . But I can't use my venmo
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ID
#4043204 Review #4043204 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Balance inquiry

I like Venmo I even got my son one so he could cash it on there even though the check is good till February it said it could not be over 90 day's old. It doesn't expire until February 2023. Oh well I don't make the rules.
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ID
#4042861 Review #4042861 is a subjective opinion of poster.
Location
Brewton, Alabama
New Reviewer

Dispute

I had a fraudulent charge taken out of my checking account and put into Venmo for $600 by someone that I have never heard of. My checking account was overdrawn and I had fees because of that. I was finally able to get the Account unfrozen so that I could put my money...
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ID
#4038703 Review #4038703 is a subjective opinion of poster.
Location
Weaverville, North Carolina

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